Our terms

TERMS OF PAYMENT

General conditions and liabilities
Active North reserves the right to alter tours and itineraries due to weather or road conditions. All programs can be changed or cancelled at any moment during the trip to assure the safety of clients and staff. No responsibility is taken for losses, expenses due to delays, changes of flights, or other services because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules, or other similar causes.
Active North does not assume responsibility for accidents or death that can be traced to the participant’s negligence, acts of third parties or exterior circumstances such as weather, natural occurrences, war or other similar causes.

Validity of Prices
All rates quoted or shown in our tariffs are based on current purchasing prices in Iceland. Active North reserves the right to change prices already quoted or published in our price lists without notice in the event of currency fluctuation, government taxes, or due to any other increases of cost that are outside our control.
Any eventual changes in rates will not be made with less than 8 weeks notice prior to arrival. After the invoice has been issued the price is guaranteed against surcharge, unless an increase is due to government laws or currency changes.

Cancellations
All cancellations must be made by email or phone within 24 hours before departure.

Insurance 
We recommend that all our clients have appropriate insurances.

Complaints
If you have any comments or complaints please send us an email.